Sweden: Coop to open first unmanned store

Scandinavian retail chain Coop has announced the launch of its first unmanned store located at Satrahojden in Gavle, Sweden

The store, part of a move by Coop to explore innovative retail solutions, was tested last summer and will be operated by Coop Mitt, a co-operative running more than 60 stores in Gastrikland, Halsingland, Dalarna, Uppland and Vastmanland.

According to sources, the store is equipped with cameras and automatic doors, and customers need to scan a QR code to be allowed in. Customers log the products they have bought using a self-checkout machine and then pay via an app. The store offers about 400 lines and also has a Click & Collect service also available.

The unmanned store will reportedly allow customers to buy groceries at any time of day.

Source: ESM